Our Commitment to You
Service starts the moment you walk in the doors of The Bike Shop; whether you are here to get your bike repaired or came in to browse our bikes, accessories or parts selection.
Come in to one of our 3 Calgary locations and check out the store, chat with our staff and experience great service firsthand.
Or maybe you need to book an appointment for your next service?
Email our service staff at any of our 3 convenient locations for expert advice or to bend our ear.
It's In the Details
All service performed at any of The Bike Shop's 3 locations come with a 30 day guarantee! We stand behind our work and each of our technicians is committed to being the best in the industry. We perform bike repairs year round and if you want to plan ahead and avoid the spring rush have your bike tuned in the winter! We will gladly extend our service guarantee period to 30 days from April 1 of that year to give you time to ride your freshly tuned bike.
*NOTE: We can not be held responsible for damage caused from trail incidences after having your bike tuned; however, we will do our best to help minimize any labour costs to our customers if they are involved in any trail incidences shortly after their service work is performed.
Parts Installs Made Easy
With bicycle standards constantly changing it can be confusing and aggravating trying to source the correct parts for your ride. These changing standards inevitably come with new tools recommended or even required by the manufacturer to install your new parts The Bike Shop is constantly investing in the right tools so we can continue to support our customers with the expertise, guidance and top quality workmanship they have come to expect from us. Need help finding that elusive part? Can't afford that pricey tool and concerned about jerry riggin' it? That's what we're here for. Let us take the worry out of the experience for you.
Did you pick up that elusive part online and aren't quite sure you want to install it yourself? Don't worry, we've got you covered too, and we're happy to install that part for you.
*NOTE: In some circumstances we can provide assistance with processing a warranty for parts purchased from online retailers provided the parts in question are available from a supplier in Canada that The Bike Shop has a relationship with. Admin Fees, Shipping & Handling and Labour charges (if applicable) will apply to all warranties processed by The Bike Shop for products purchased from other retailers or online retailers.